Shipping policy

LAKHA SWAD — SHIPPING & DELIVERY POLICY

Last Updated: September 4, 2026

At Lakha Swad, we carefully prepare, pack and dispatch every order so that your product reaches you safely and in good condition.

1. Order Processing

Once your order is successfully placed and payment is confirmed, we begin preparing your order for dispatch.

Orders are carefully packed before being handed over to our delivery partner.

Order processing time may vary depending on product availability, order volume, weekends and public holidays.

2. Delivery Time

Orders are generally delivered within 4–5 business days, depending on your delivery location and courier service.

Delivery timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete address details
  • Remote delivery locations
  • Other circumstances beyond our reasonable control

3. Shipping Charges

Any applicable shipping charges will be clearly shown at checkout before you complete your purchase.

If a free delivery offer is active, the applicable terms of that offer will be displayed on the website or at checkout.

4. Delivery Areas

Lakha Swad delivers orders to locations where our available courier partners provide service.

If delivery is unavailable to your location, we will inform you as soon as reasonably possible.

5. Order Tracking

Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.

You can use the tracking information to check the status of your shipment.

6. Incorrect Address or Contact Information

Please make sure that your name, phone number and complete delivery address are correct before placing your order.

If an order cannot be delivered because of an incorrect or incomplete address or unavailable contact information provided by the customer, additional delivery arrangements or charges may apply.

7. Delayed Delivery

While we work with our delivery partners to ensure timely delivery, Lakha Swad cannot guarantee an exact delivery date.

If your order is delayed beyond the expected delivery period, please contact us with your order number and we will assist you in checking the shipment status.

8. Damaged or Tampered Package

Please check the package when you receive it.

If the package appears damaged, opened or tampered with, please take clear photographs/videos of the package and product and contact us as soon as possible.

For eligible cases, please refer to our Return & Refund Policy for the applicable replacement or refund process.

9. Delivery Attempt

If the courier partner attempts delivery and the customer is unavailable, the courier may make another delivery attempt according to its own delivery process.

Please ensure that your phone number is reachable during the delivery period.

10. Contact Us

If you have any questions about your shipment or delivery, please contact us:

Lakha Swad
Email: lakhaswad@gmail.com
Phone: +91 92598 40626
Address: Ugrasen Nagar, Kale Ki Dhal, Rishikesh, Uttarakhand – 249202, India

We're here to help make your Lakha Swad experience smooth from order to delivery.